Phillips Outsourcing
Job Title: Business Development Manager
Location: Lagos & Abuja
Employment Type: Full-Time
Job Summary
The Business Development Manager is responsible for driving business growth and revenue generation for SA Consulting by managing the commercial activities within the assigned sales vertical, with a primary focus on the Banking and Financial Services Industry (BFSI). The role is responsible for identifying new business opportunities, managing strategic customer relationships, developing technology-led solutions, and collaborating with internal teams to deliver exceptional customer experiences.
The successful candidate will play a critical role in expanding the organization’s market presence, increasing customer acquisition and retention, driving profitable sales, and ensuring the successful execution of business development initiatives.
Key Responsibilities
- Develop and execute business development strategies to drive revenue growth within the assigned sales vertical.
- Identify, qualify, and convert new business opportunities into profitable engagements.
- Develop and manage a healthy sales pipeline to achieve individual and organizational revenue targets.
- Research target markets and identify prospective clients across public and private sector organizations.
- Prospect new customers through networking, referrals, strategic partnerships, and market intelligence.
- Prepare and deliver compelling sales presentations, proposals, and solution demonstrations.
- Lead commercial negotiations and close business opportunities while ensuring profitability.
- Ensure consistent revenue generation from both new and existing customer accounts.
- Identify opportunities for cross-selling and upselling the organization’s technology solutions and services.
Account & Relationship Management
- Build and maintain strong relationships with existing and prospective customers.
- Serve as the primary point of contact for assigned client accounts.
- Understand customer business objectives, challenges, and technology requirements.
- Recommend innovative technology solutions that align with customer needs and business goals.
- Ensure high levels of customer satisfaction through proactive engagement and relationship management.
- Act as the escalation point for customer concerns and ensure timely resolution of issues.
- Drive customer retention through continuous engagement and value delivery.
Pre-Sales & Solution Development
- Collaborate with technical and pre-sales teams to develop integrated technology solutions.
- Support solution design by translating customer business requirements into commercial opportunities.
- Participate in solution presentations, product demonstrations, workshops, and client engagements.
- Ensure proposed solutions effectively address customer business challenges while delivering measurable value.
Post-Sales Coordination
- Work closely with project delivery teams to ensure timely implementation of customer projects.
- Monitor project progress to ensure successful delivery against agreed timelines and customer expectations.
- Collaborate with finance and operations teams to facilitate timely invoicing and revenue collection.
- Support customer adoption and post-implementation success initiatives.
Market Intelligence & Strategic Partnerships
- Conduct ongoing market research to identify emerging technology trends, customer needs, and competitive opportunities.
- Monitor industry developments within the Banking and Financial Services sector.
- Develop strategic partnerships with Original Equipment Manufacturers (OEMs) and technology vendors.
- Maintain up-to-date knowledge of the organization’s products, services, and value propositions.
- Identify new market opportunities that contribute to sustainable business growth.
Collaboration & Stakeholder Management
- Work collaboratively with internal sales, technical, operations, finance, and project delivery teams to achieve business objectives.
- Participate in internal planning meetings, customer workshops, and business development activities.
- Foster strong working relationships with internal and external stakeholders to maximize business opportunities.
Educational Qualifications & Experience
- Bachelor’s Degree in Business Administration, Marketing, Information Technology, Computer Science, or any related discipline.
- An MBA or equivalent postgraduate qualification will be an added advantage.
- Minimum of six (6) years’ experience in Business Development, Enterprise Sales, or Account Management within a technology consulting or IT services environment.
- Demonstrated experience selling technology consulting solutions to enterprise customers.
- Strong understanding of technology consulting products, services, and value propositions.
- Proven experience in contract negotiation, client relationship management, and commercial negotiations.
- Experience managing complex B2B sales cycles and enterprise accounts.
- Experience working with customers in the Banking and Financial Services sector is an added advantage.
- Relevant professional certifications or membership in Business Development, Sales, Marketing, or related professional bodies will be an advantage.
Knowledge Requirements
The successful candidate should possess sound knowledge of:
- Business Development strategies.
- Enterprise Technology Solutions.
- Technology Consulting Services.
- Project Management principles.
- Sales performance measurement and reporting.
- B2B sales and enterprise customer engagement.
- Industry product knowledge.
- Commercial negotiations and contract management.
- Customer relationship management.
- Market research and competitive intelligence.
Core Competencies
- Business Development
- Enterprise Sales
- Account Management
- Solution Selling
- Contract Negotiation
- Pipeline Management
- Revenue Generation
- Customer Relationship Management
- Market Research
- Opportunity Qualification
- Commercial Acumen
- Proposal DevelopmentStrategic Thinking
- Stakeholder Management
- Relationship Building
- Problem Solving
- Decision Making
- Negotiation Skills
- Results Orientation
- Accountability
- Influencing Skills
- Communication and Presentation Skills
To apply for this job please visit polats.net.