Job Title: Data Analyst / Fund Fusion Officer

Location: Lagos, Nigeria

Employment Type:Full-Time

About the Role

We are seeking a highly skilled and proactive Data Analyst/ Fund Fusion Officer to join our technology team. This role is responsible for ensuring the optimal performance, security, availability, and reliability of our Microsoft SQL Server databases and Fund Fusion application. The successful candidate will play a critical role in database administration, application support, disaster recovery, security compliance, reporting, and user support while working closely with internal stakeholders and external technology partners.

Key Responsibilities

• Monitor, maintain, and optimize Microsoft SQL Server (MSSQL) databases to ensure maximum performance, scalability, and reliability.
• Perform database tuning and optimization to improve system efficiency.
• Manage database structures, configurations, and changes in line with organizational standards.
• Implement and maintain reliable database backup and recovery strategies.
• Test disaster recovery procedures to ensure data integrity and business continuity.
• Minimize system downtime by proactively identifying and resolving database issues.
• Administer and support the Fund Fusion application to ensure seamless day-to-day operations.
• Apply software patches, updates, and fixes to improve application performance and security.
• Troubleshoot and resolve application-related issues within agreed service levels.
• Liaise with the application vendor (CVI) on issue resolution, system upgrades, and enhancements.
• Manage application configuration changes and ensure system stability.
• Implement strong authentication and access control measures across the Fund Fusion platform.
• Conduct regular database security audits and vulnerability assessments.
• Perform risk assessments and implement appropriate mitigation measures.
• Ensure compliance with organizational security policies and industry best practices.
• Support user awareness initiatives on database and application security.
• Develop and maintain reports using the reporting server.
• Automate statement generation processes where applicable.
• Prepare and maintain technical documentation, operational procedures, and troubleshooting guides.
• Ensure documentation complies with organizational standards.
• Develop user guides, FAQs, and knowledge base articles to support end users.
• Provide second-level support for database and Fund Fusion-related issues.
• Assist end users in resolving application and database queries.
• Deliver user training on Fund Fusion functionalities and best practices.
• Provide technical guidance to developers on database design and best practices.

Requirements

Educational Qualification & Experience

• Bachelor’s Degree in Computer Science, Information Technology, Software Engineering, or a related discipline.
• Minimum of 3–5 years’ experience in Database Administration, SQL Server Administration, or Enterprise Application Support.
• Experience supporting Fund Fusion or similar financial applications will be an added advantage.
• Proven experience managing Microsoft SQL Server environments.
• Experience with database backup, disaster recovery, and performance tuning.
• Experience in report development and automation is highly desirable.

Technical Skills

• Microsoft SQL Server Administration (MSSQL)
• Database Performance Tuning and Optimization
• Backup and Disaster Recovery
• Database Security and Access Management
• Reporting Services (SSRS) or equivalent reporting tools
• Database Monitoring and Troubleshooting
• Application Support
• Change and Configuration Management
• Risk Assessment and Security Compliance

Competencies

• Strong analytical and problem-solving skills.
• Excellent troubleshooting and diagnostic ability.
• Strong attention to detail.
• Good communication and interpersonal skills.
• Ability to work independently and collaboratively.
• Strong documentation and organizational skills.
• Customer-focused with a proactive approach to issue resolution.
• Ability to manage multiple priorities in a fast-paced environment.