Sales Manager (Sales Team Management)

Job Title: Sales Manager (Sales Team Management)

Department: Sales & Marketing

Industry: Logistics

Location: Lagos

Reports To: Head of Sales / Country Manager

Salary: Negotiable

About the Role

The Senior Sales Manager will be responsible for building, leading, and optimizing the sales function across the company’s logistics and express delivery operations. This role requires a strategic and experienced sales professional who can establish effective sales processes, develop winning sales strategies, manage high-performing sales teams, and strengthen customer and stakeholder relationships to drive business growth. Candidates should have strong experience in the logistics, courier, express delivery, e-commerce, or supply chain sector.

Key Responsibilities:

• Sales Management & Leadership

• Establish and structure the sales management function for the company.

• Train, coach, and mentor sales teams for consistent pipeline growth and conversion.

• Sales Strategy Development

• Design, plan, and execute comprehensive sales strategies aligned with business objectives.

• Drive business expansion through strategic partnerships and client collaboration.

• Sales Process & Systems Management

• Build and implement standardized sales processes, systems, and documentation.

• Work closely with Operations and Customer Service to ensure seamless service delivery.

• Manage CRM usage, reporting, and sales analytics for data-driven decision-making.

• Sales Team Management & Team Building

• Conduct regular performance reviews and implement improvement plans where necessary.

• Foster a culture of accountability, collaboration, and high performance.

• Customer & Stakeholder Relationship Management

• Build and maintain strong relationships with customers, partners, and internal stakeholders.

• Resolve escalations and ensure customer satisfaction through proactive engagement.

• Represent the company in strategic meetings and negotiations.

• Drive consistent revenue growth through new client acquisition and retention.

• Prepare and present weekly/monthly sales forecasts, market insights, and performance reports.

• Recommend pricing strategies and promotional initiatives based on market trends.

Qualifications & Experience:

• Bachelor’s degree in Business, Marketing, Logistics, or any related field.

• MBA or professional certifications in Sales, Marketing, or Logistics is an added advantage.

• Minimum of 5–7 years relevant experience in logistics, express delivery, companies

• Proven experience in building sales teams, establishing sales structures, and leading strategic sales initiatives. • Strong track record of meeting or exceeding sales targets.

• Strong leadership, coaching, and team management skills.

• Excellent communication, negotiation, and stakeholder management.

• Deep understanding of logistics and last-mile delivery operations.

• Ability to design and implement sales processes and systems.